starbrightshop web store FAQ section

We will be more than happy to save you money by combining your shipment, as long as that option is possible. We can issue a refund for overpaid shipping amounts, or, you can contact us BEFORE you place your order so we can adjust the shipping amount beforehand.

We primarily use USPS First Class and/or Standard Mail and USPS Priority Mail Services. We do not use Media Mail since the cost for that service costs more and takes longer to receive. (Yes, believe it or not, in most cases, First Class Rates are cheaper). With these mailing options, you should receive your order within 3-7 days from the time payment was received. (Please note that if paying by Postal Money money order, we will not ship items until payment is received by us. Once the payment is received and has cleared, we will immediately ship your item(s).) If you would prefer an alternative shipping method, please contact us before placing your order.

Orders are processed in one or two business days after receiving payment. We will even process the order the same day as long as we have received payment. Please note: We *do not* process orders without receiving payment. No exceptions. Please keep this in mind when paying by money order.

Currently, we accept credit card payments through PayPal and will accept US Postal Money Orders. For money order payments, please note that items will NOT be shipped until your payment is received by us. Once your payment is received and has cleared, we will immediately ship your item(s). We accept postal money orders. Please email us at starbrightshop@aol.com for more information or contact information.

If you would like to contact us regarding any of our products, please send an email to: StarBrightShop@aol.com Please include your name, the nature of your inquiry/question, and if necessary, a telephone number where we can reach you. All emails will be responded to promptly.